Columbia, Maryland, United States, December 2025 — Caitlin Townshend has started a new position as Director of People Operations at Sortly, the leading inventory management platform for businesses worldwide. In this role, she is responsible for overseeing people operations, HR strategy, and employee experience initiatives as Sortly continues to scale its global operations.
In her new role at Sortly, Townshend is focused on strengthening people operations, optimizing HR systems and processes, and building a strong, scalable employee experience framework aligned with the company’s growth trajectory. Her mandate includes HR operations, onboarding, HRIS optimization, and people strategy to support a growing, distributed workforce.
Prior to joining Sortly, Caitlin Townshend served as Senior Director, Human Resources at FTC Solar, Inc., where she led HR strategy and operations in a remote-first environment. Her work there emphasized operational excellence, recruiting, HRIS implementation, onboarding, and enhancing employee experience in a fast-growing renewable energy organization.
Before FTC Solar, she spent nearly five years at CloudBolt Software, progressing through multiple leadership roles including Director, Human Resources, Manager, Human Resources, and Human Resources Business Partner. During her tenure, she played a key role in strengthening HR operations, employee engagement, compensation and benefits programs, and HR strategy across the organization.
Earlier in her career, Townshend built a strong foundation in talent acquisition and HR operations through roles at Paragon Bioservices, TerraForm Power, and SunEdison, where she supported recruitment, onboarding, HR systems, and employee experience initiatives across technology and energy-focused organizations.
About Sortly
Sortly is a leading inventory solution designed to help businesses easily track supplies, materials, tools, and equipment from any device and any location. Founded in 2012, Sortly enables organizations to transform complex inventory processes into streamlined, organized systems. Today, Sortly helps businesses worldwide track more than 13 million items and is trusted by over 15,000 customers across industries including construction, medical, manufacturing, real estate, and automotive.
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