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Steve Boucher Appointed as Director, Learning (Talent & Skills) at FIS

Smita SinghbySmita Singh
in Business, News, NORTH AMERICA
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Steve Boucher Appointed as Director, Learning (Talent & Skills) at FIS

Steve Boucher Appointed as Director, Learning (Talent & Skills) at FIS

Jacksonville, Florida, United States, April 2025 – Steve Boucher has joined FIS as Director, Learning (Talent & Skills), where he will lead the enterprise-wide skills strategy for one of the world’s largest financial technology and services companies. In this role, Steve will focus on optimizing talent development, deploying scalable learning strategies, and building future-ready workforce capabilities across global teams.

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Prior to joining FIS, Steve Boucher served as Founder and Principal Consultant at Talent Think Tank, advising Fortune 500 clients on skills-based organizations, leadership development, and talent strategy. His efforts led to measurable outcomes including a 40% increase in leadership pipeline strength and a 30% reduction in critical skill gaps.

Before that, he played a key role at Degreed as Strategic Advisory & Solutions Lead, where he helped drive $28.1 million in new revenue while architecting enterprise learning ecosystems and AI-powered workforce planning solutions. His insights shaped strategic HR decisions across major multinational organizations.

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Steve spent seven years at Mastercard, holding multiple leadership roles including Vice President, Learning Strategy & Innovation. He was instrumental in implementing the Mastercard Learning Academies, consolidating learning platforms, introducing immersive learning technologies, and launching a global talent marketplace that promoted internal mobility and employee skill development.

Earlier in his career, Steve led L&D initiatives at CenturyLink Business, Unisys, and Sitel, designing high-impact learning programs that improved operational performance and employee engagement. His work in learning transformation earned him recognition through multiple ASTD BEST Awards and industry accolades.

About FIS

FIS (Fidelity National Information Services) is a global leader in financial technology, helping businesses and communities thrive by advancing how the world pays, banks, and invests. Headquartered in Jacksonville, Florida, FIS provides innovative solutions to financial institutions, businesses, and developers around the world. With decades of expertise, FIS continues to drive transformation in financial services through robust platforms, cutting-edge digital tools, and unmatched scale.

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Tags: DegreedDirector LearningEnterprise LearningFISHappy Place to Work CertificationHPTWHR LeadershipHR technologyLeadership AppointmentLeadership DevelopmentMastercardSkills StrategySteve BoucherTalent developmentTalent ManagementTalent Think Tank
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